Ok, time for a different subject here for a change;) Although that is difficult for me to do considering my entire life lately focuses on the other. We moved into our house a little over 6 weeks ago. Can you believe that? I can't believe its been that long! There were things we noticed on our walk-thru that we addressed, but we still closed because we had to get in (good thing we closed when we did considering all that's happened since then). Anyway, they've addressed hardly any of the issues. They told us they mail a letter 30-45 days after we move in. We got the letter, with the list of items at walk-thru that we addressed and they'd marked that all of the items were done! Meanwhile, since we've moved in I've been emailing them with things that come up (since they only want you to contact them through email). I think like one thing was fixed since then. I am so fed up with it! Even the neighbors have said that they're not very good on getting to things. But some of these are more 'serious' than others. Like rain leaking in from under the front door. Some plumbing issues. Then there are other things, like caulking in certain places, cleaning up their paint messes off of the windows and giving us our new door for upstairs. Of course there are more than these. I emailed the lady the same email today, with the list of things, but I also stated we are disappointed in their lack of response and that we'll take further action if something doesn't get done soon (meaning I'll contact the BBB and such). So, meanwhile we have to manually stop our toilet from running after we flush, be aware of any rain so that it doesn't come in under the door and just wait around for them to get their act together. If you make a statement that you fix things then please follow through!
Friday, August 15, 2008
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1 comment:
And you'd think there wouldn't be problems with a new house. Sounds like you wound up with a crappy builder....I hope they get things resolved for you guys soon!
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