It will be a long while before I decide to purchase another Dell. This morning I sat on the pone for an hour and a half being transferred back and forth between technical support and customer service. All for nothing because I got nowhere. I was going to exchange this laptop for one just like it but I don't want another Dell at all. Not to mention that you can't understand the people half the time because they're from some other country! So now I need to sit on the phone again and figure out how to get my money refunded and how to return this. We'll be finding a new brand.
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Proverbs 31:10 A wife of noble character who can find? She is worth far more than rubies. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Striving to become the woman God designed me to be.
About Me
- Jamie
- Married for 12 years with eight children- 5 here on earth and 3 precious babies in heaven. We're a military homeschooling family who enjoy moving around, seeing new places and meeting new people. We currently reside among the cornfields of Iowa.
The Princess' Royal Family
- Zach- the King of the Castle and Prince of my dreams
- Jamie- the Princess herself, otherwise known as Mommy
- Hannah (Chatterbox)- 11 yo daughter who talks incessantly
- Josiah (Junior Squirrel)- 9 yo son who tends to take after his father, once known as a Squirrel
- Gabriel (Booty Shaker)- 7 yo son who enjoys being silly and shaking his toosh
- Abigail (Sweet Pea)- 3 yo daughter who has quite the personality
- Naomi (Precious)- sweet baby girl who joined our family July 10, 2011
- Baby I call "Grace" in heaven with Jesus 8/4/06
- Malachi- sweet son in the arms of Jesus 3/8/07
- Nathaniel- another son 'born' into the arms of Jesus 6/3/10
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5 comments:
Maybe you should chat with my hubby later tonight. He's pretty good with computers, he might be able to help.
I LOVE my Dell. What kind did you get?
That's so ridiculous. I can't believe nobody has helped you with that laptop yet. Oh I hate it too when someone calls and you can't understand one word they are saying. Well good luck with that. I hope you get it resolved soon.
You can ask for someone that speaks ENGLISH!
Wow, that all sounds so rough!
I have a Dell printer that is pretty much garbage. Every now and then it just deletes itself or stops scanning. Anyway, I go to their website and "chat" with customer service. Next they log into my computer from a website and they fix it, I just sit back and watch - sometimes I just leave the room. Maybe you could try something like that? - Maybe you already have. Good luck - Jamie
Krysie has a Dell that has been really great, but we bought it refurbished.
I hope you are able to resolve the problem quickly.
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